Change of Mind/Cancellation
You may cancel your order prior to dispatch – just e-mail or phone.
Once dispatched, you may cancel it – by e-mail or phone within working 5 days from the day after receipt for a refund of the goods only.
Please return the goods to us within working 7 days from the date of dispatch.
Care note: safe delivery to us with your name, address & contact details is key.
We can also arrange collection at the Courier cost of £15.00.
Our returns address is:
Homebrew Hopshop, 22 Dale Road, Mutley, Plymouth, PL4 6PE.
Please label the box clearly.
If you contact us after the above 5 working days Hop Shop has the right to assume that the order has progressed to completion.
Refunds are dependent on us receiving the goods in original condition.
This does not affect your statutory rights.