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Customer Testimonials

Chris Hobday

October 2017

How did we do? Very well is my view, you reacted very promptly, kept me fully informed as to order progress throughout and the order was delivered exactly when you said it would. The order is complete and correct. What more can be said - perfect!

Chris Hobday -

Another quick turnaroud

October 2017

I cannot stress enough how pleased I am with every order that I have placed over the past few years.Rapid response and sometimes the order has even arrived within 24 hours. A pleasure to order from Hop Shop every time. Thank you to every one that contributes to such a superb service.

Roland Easdale - Ludlow

Roybdpm

September 2017

Everything ordered arrived in the same box on the day when I was advised that it would - brilliant in itself. The packaging was beyond even my standard and I'm known for my (excess) use of packing tape and all within were safe and very well protected. Another success for the packing team at Hopshop. Thank you.

Roy Buffery - Hampton, Worcestershire

Very good service!

August 2017

Very prompt service thank you. Your package arrived a few days ago. I ordered yeast again from you as my last sachet of yeast was four years out of date and I wanted to add it to my elderberry wine, just started. I thought it wouldn't work and I'd add a new sachet - but no! The old one's marching steadily onward - one bubble a second!!! The new sachets will go toward blackberry wine very soon. Ta!

Isabelle Robinson - Normandy, France

Top Notch!

August 2017

Many thanks! Your service is, and has always been, top notch! All the best. Ugur

Ugur Erdal -

Mr

August 2017

hop shop fantastic as always

RHB - Yorks

Excellent prompt delivery as always, never fail.

August 2017

Excellent prompt delivery as always, never fail.

Shaun - Scunthorpe

Brilliant Shop

April 2017

We are blessed to have such a fantastic shop in Plymouth, which provides only very well-stocked, current and high-quality products. Supremely knowledgeable staff who not only work hard to provide an excellent service, but also spare time in helping customers to get the most out of their hobby. It is a joy to visit their shop, which I regularly do.

Tom - Plymouth

Very happy.

March 2017

Bought a Bulldog Brewer and some grain which arrived the next day. Great service and communication. Highly recommended.

Peter - Watford

Great

March 2017

Never had any problem Great service can not fault Princess πŸ‘ΈπŸΌ rosemarie 😍

Rosemarie Fletcher - Loughborough

Refreshing Change

March 2017

I always order by phone i found the staff extremely helpful and all done with a cheery tone which is a refreshing change, compared to other buisnesses that i have called. A very big thankyou to hop shops staff

shetland mick - Shetland

Service - Atmosphere Nebbiolo

February 2017

Really excellent communication and delivery (less than 20 hours from ordering). Well done- I hope the wine turns out as good, I'm certain it will. Certainly use again

J K Thomas - Bicester

Excellent Service

January 2017

I have been using the Hop Shop for my brewing supplies for the past 13 years during which time I have experienced nothing but excellent service from them. The products have always arrived promptly, very well packaged and with a long shelf life for yeast, malt and hop products. What particularly is pleasing is that Hop Shop uses a tracked delivery system giving an accurate delivery window of one hour on the day of delivery. This is notified both by text message and email, thus eliminating the common problem with internet shopping of wasting hours waiting for a delivery which fails to turn up on the day . Well done Hop Shop!

Ian Neilson - Leicester

Brilliant Service

January 2017

I regularly used the Hop Shop when I lived in Plymouth and always received excellent service. I have since moved away and am now living in Hampshire but have continued to use Hop Shop online as their prices are competitive and the service excellent. For example yesterday, Monday 23 Jan. 2017 at about 3.30pm I placed an order online. It was delivered less that 18 hours later at 8.45am Tuesday 24th Jan. 2017. Brilliant service, I will continue to use Hop Shop Plymouth and would recommend others to do likewise.

Roger - Eastleigh, Hampshire

Can't fault these guys....

December 2016

I have been dealing with Peter at The Hop Shop for a few years now and all I can say is that I find them to be honest and reliable. The order is always delivered promptly , and if it can't be you will be advised. I have been home brewing now since 2009 and find this shop well stocked with everything I could ever require. Having dealt with many online shops in the past only to be let down eventually , I don't feel the need to shop anywhere else . Thanks Peter and your team . Happy New Year to you all.

Gary O'Brien - Jersey Channel Islands

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