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We are blessed to have such a fantastic shop in Plymouth, which provides only very well-stocked, current and high-quality products. Supremely knowledgeable staff who not only work hard to provide an excellent service, but also spare time in helping customers to get the most out of their hobby. It is a joy to visit their shop, which I regularly do.
I have been using the Hop Shop for my brewing supplies for the past 13 years during which time I have experienced nothing but excellent service from them. The products have always arrived promptly, very well packaged and with a long shelf life for yeast, malt and hop products. What particularly is pleasing is that Hop Shop uses a tracked delivery system giving an accurate delivery window of one hour on the day of delivery. This is notified both by text message and email, thus eliminating the common problem with internet shopping of wasting hours waiting for a delivery which fails to turn up on the day . Well done Hop Shop!
I regularly used the Hop Shop when I lived in Plymouth and always received excellent service. I have since moved away and am now living in Hampshire but have continued to use Hop Shop online as their prices are competitive and the service excellent. For example yesterday, Monday 23 Jan. 2017 at about 3.30pm I placed an order online. It was delivered less that 18 hours later at 8.45am Tuesday 24th Jan. 2017. Brilliant service, I will continue to use Hop Shop Plymouth and would recommend others to do likewise.
I have been dealing with Peter at The Hop Shop for a few years now and all I can say is that I find them to be honest and reliable. The order is always delivered promptly , and if it can't be you will be advised. I have been home brewing now since 2009 and find this shop well stocked with everything I could ever require. Having dealt with many online shops in the past only to be let down eventually , I don't feel the need to shop anywhere else . Thanks Peter and your team . Happy New Year to you all.
I had been looking online at a few brew shops for some specific ingredients for an extract recipe, as well as contacting my local store, and this was one of the few places with the full range of ingredients I was after. Anything you needed, I'm sure you could find. I was placing my order quite late in the day, and called to ask whether they'd be able to get it out to me the next day. The staff were very helpful, and even though it was late in the day, they made the effort to get it shipped on time for next day delivery. Highly recommended, thank you!!
Submitted order yesterday and asked for delivery ASAP (I had a tray of very ripe grapes waiting to be processed). Order dispatched same day and received within 24 hours - pretty good as I live in Channel Isles. Postage is always very reasonable unlike many other companies delivering to Channel Islands. Great service. Many thanks.
© The Hop Shop, 2017