Cookie Policy

This Cookie Policy explains how The Hop Shop uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website remember your actions and preferences over time, so you don't have to keep re-entering them.

2. How We Use Cookies

We use cookies to:

  • Keep you signed in to your account
  • Remember items in your shopping cart
  • Understand how you use our website
  • Improve your browsing experience
  • Show you relevant content and offers
  • Ensure our website functions properly

3. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function and cannot be switched off. They include:

  • Shopping cart functionality
  • Secure checkout process
  • User authentication
  • Security and fraud prevention

Performance Cookies (Optional)

These cookies help us understand how visitors use our website:

  • Google Analytics - tracks page views, session duration, and user behavior
  • Shopify Analytics - monitors store performance and sales data

Functional Cookies (Optional)

These cookies enable enhanced functionality:

  • Remember your preferences (language, currency)
  • Personalize your experience
  • Remember your location for delivery estimates

Marketing Cookies (Optional)

These cookies track your activity to show relevant ads:

  • Facebook Pixel - for targeted advertising
  • Email marketing tracking - to measure campaign effectiveness

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

  • Shopify: E-commerce platform and payment processing
  • Google Analytics: Website analytics
  • Payment providers: Secure payment processing

These third parties have their own privacy policies governing their use of cookies.

5. How Long Do Cookies Last?

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period (typically 30 days to 2 years)

6. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to:

  • View and delete cookies
  • Block all cookies
  • Block third-party cookies
  • Clear cookies when you close your browser

Please note: Blocking essential cookies will prevent you from using key features like the shopping cart and checkout.

Cookie Preferences

When you first visit our website, you can choose which types of cookies to accept through our cookie consent banner.

7. Do Not Track

Some browsers have a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals, but you can manage cookies through your browser settings.

8. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. More Information

For more information about how we use your personal data, please see our Privacy Policy.

10. Contact Us

If you have questions about our use of cookies:

The Hop Shop
22 Dale Road, Mutley
Plymouth, Devon, PL4 6PE, UK

Email: sales@hopshopuk.com
Phone: 01752 660382

Useful Resources: