Returns & Refunds

If you have any problems whatsoever please contact:

by Telephone: +44 (0)1752 660382,
by E-mail:

Letter or in Person:

The Hop Shop
22 Dale Road, Mutley,
Plymouth, Devon,
PL4 6PE,

You are most welcome to call in at the shop.

Trading hours are:
Tue - Sat: 9:30am to 5:00pm.
Closed: Sundays, Mondays & Bank Holidays

Please report non-delivery for couriered orders within:

Zone 1: 2 working days.
Zone 2: 4 working days

If you have a change of mind feel free to return the goods in original condition to the address above for an exchange or refund as preferred.

If you wish us to arrange collection, there will be a courier collection charge of £10.00.

For refunds we will need your card details as no financial data is retained.

There is a 10 day period during which the order may be altered, returned or adjusted after receipt of goods.

The address for returns is as above.

If the goods are faulty your Statutory rights are respected.

Happy brewing.