Shipping Information
UK Mainland Shipping
Order Processing and Dispatch
- Dispatch Time: We aim to dispatch orders within one working day (Tuesday-Friday), subject to stock availability.
- Delivery Estimates: Whilst not guaranteed, orders are typically delivered within two working days after dispatch.
Shipping Methods and Rates
- Royal Mail Tracked £3.95 up to £5.95 (Based on Weight): For orders below 2kg we ship via Royal Mail Parcel and Envelope (24 & 48hr options available).
- Tracked Courier £8.50: Any orders above 2kg we use a courier service that provides fully tracked *next-day delivery.
The service aims to deliver the next working day; however, this is dependent on logistics and cannot be guaranteed.
Free Shipping
- Availability: Free shipping is available for orders over £80, but please note this excludes certain regions (detailed below).
- Tracked Courier: We ship all orders that qualify for "Free Shipping" with our Tracked *next working day courier service.
Delivery Instructions
- Postal Services: Instructions for postal deliveries are advisory and may not always be adhered to by postal services.
- Courier Services: You may specify instructions, such as "leave if not home." These instructions will be followed at your own risk.
Excluded Regions
The following postcodes are considered outside the "UK Mainland" definition and, as a result, do not qualify for Free Shipping.
Region | Post Code |
Scottish Highlands | AB31-38, AB41-56, FK18-21, HS1-9, IV1-63 |
Scottish Highlands | PA20-80 PH17-50, ZE1-3 |
Northern Ireland | BT1-BT94 |
Isle of Man | IM1-9, IM86-87, IM99 |
Scilly Isles | TR21-TR25 |
Channel Islands | JE1-JE10, GY1-GY10 |
- Shipping Fees: Range from per region £3.95 to £28.00 depending on the volumetric and weight, up to 25 kg per box.
- Delivery Times: Dispatch is targeted to be two to four working days with full tracking provided.
- Please understand that delivery times are estimates and subject to change based on courier capacity.
International Orders & EU.
We offer tracked airmail service and courier service, which will be calculated via our website based on weight and location.
For orders shipped with the Postal services, we only offer tracked airmail service.
Our courier orders are sent with full tracking & indicative delivery aims.
Delivery aims are not guaranteed & do vary based on demand & local conditions.
EU – deliveries to the EU attract reduced product prices & are visible once the delivery address is registered & prior to checkout.
Customers are responsible for destination Country taxes if any.
Please feel free to contact us at [email protected] or 01752 660382 if you have any queries, and we will revert to you as soon as possible.
Deliveries to ‘dry countries’ are undertaken, but these deliveries are not guaranteed & are at customer risk.
Lastly, we are here to make purchasing as fuss free as possible – if in doubt give us a shout – we believe in Service First!!